We've made some updates to our Reddit, Stack Overflow, and DEV Community Integrations.
OurRedditCommunity Integration now allows for filtering within posts and comments for specific terms. Instead of adding all new posts/comments from a subreddit, you can now specify a specific term that must appear in the post or comment for it to be added to your Orbit workspace.
Stack OverflowCommunity Integration now supports adding new answers to your Orbit workspace, on top of new questions from the original release.
DEVCommunity Integration now supports adding blog post comments for organization posts as well as individuals.
Know how to code? You can use our integrations by installing their packages from your package manager. New to code? Host them for free on GitHub by copy and pasting our templates. There's something for everyone 🎉
Our current community integrations include LinkedIn, Meetup, Reddit, Stack Overflow, and YouTube. To find out more, and see our full list of community integrations check out our documentation.
A bug fix has been released for the Orbit Zapier app in version 1.5.1 to prevent it from setting the teammate value to
falsefor members by default.
You can still define a member as a teammate in either a "Create a New Activity" or "Create a New Member" action by choosing
truein the dropdown option field when putting together a Zap. The new version will no longer choose
falseautomatically, which was inadvertently reverting the previously defined teammate designation on members.
Content activities are high-weight activities you can log when members publish a piece of content relevant to your community.
It wasn't possible before to set the content publication date from the Orbit dashboard to properly attribute content published in the past by your community members.
We've added a date picker where you can now set the publication date when adding content to a member profile.
Note: The Orbit API already supports adding the publication date on content activities via the
We have released a new version of the Orbit Zapier app (v1.5.0) that includes a new Zapier Action to create member notes.
Member notes are distinct from activities in an Orbit workspace. Notes are free-form text areas where you can save reflections from a recent meeting, ideas generated during an event, points to follow-up on after a phone call, and a lot more.
The new Create a Member Note Zapier Action requires an existing member in your Orbit workspace. You can combine this Action in your Zapier workflow with the Create a Member Action first, and use the newly generated member ID or slug in this action afterward.
It is now possible to regenerate your API token from your Account Settings page. This can be useful in case of credential leaks, for example during a live streaming session.
The new token is active right away, and the previous one gets deactivated right away as well. Please make sure to update any script or community integration accordingly when regenerating your API token.
Custom dashboards will allow Orbit users to save the Figures they’ve built (using the Reports Builder) inside of named Dashboards for easier access, sharing, and editing.
Dashboards can be either Shared or Personal. Shared dashboards are able to be viewed, edited, and deleted by other members in your Orbit workspace, while Personal dashboards are only accessible and modifiable by you.
You can read more about custom dashboards here.
We're very excited to announce a significant upgrade to the Orbit Model. It is designed to help you better understand your community and segment your members.
The Love metric has been improved to account for member activity across different channels and subchannels (aka groups). Members who are active in more places in the community will now have higher Love.
Orbit Levels are now based on the percentile of a member's Love within the community. Members with the top 10% of Love go into Orbit 1, and so on. See Understanding the Orbit Model for more information. In a future release, you will be able to tweak the percentages on a per-community basis.
The display of member avatars has been improved to communicate at a glance what Orbit Level the member is in.
Presence is a new component of the Orbit Model that measures a community member's activity over a selected date range, channel, or sub-channel (e.g a GitHub repository or Discourse category). It is shown as a bar that gives you more information when you hover over it:
The default range is 90 days, but you can customize it based on your reporting needs.
Activity weights continue to influence the calculation of the Love metric and therefore the Orbit Level. The scale is being changed from 0.5-2 to 0-10 to allow for more nuance.
The filters widget is now organized into five categories to more gracefully support all the different filters that are available to you.
Most importantly, Community and Tags are two categories with additional filtering capabilities.
The Community filters make it possible to toggle in and out different types of members in the community.
You can now do a few things:
- Easily separate new from returning members (remember, new orbit levels contain only returning members)
- Separate lightweight members in Orbit 4 from everyone else
- Toggle teammates in and out more quickly
- Find members who have no activities (e.g. manually added in the UI or uploaded via CSV)
The Tags filters now supports AND/OR/NOT conditions.
For example, the following filters will select all the members who are both a
User, but who aren't part of our
Change to any ofswitch that allows you to toggle between AND and OR conditions.
Member segments are a new feature that will help you do proactive community building. You can access them right from your workspace home page.
The higher the Love, the higher the Awareness you want to have about the member. If their engagement is changing, or if they haven’t been around for a while, that’s something that you want to know for your high-Love members. This focused awareness helps you prioritize and be more proactive than reactive in your community-building efforts.
Who exactly goes in this segment? Members in Orbit 1 or 2 who have been active less than 5 days in the last 90.
New and promising
For the members who are new but with a strong presence, Orbit now lets you find them under this new segment.
Who exactly goes in there? The most active members who entered the community in the last 30 days.
Our Integrations Settings page has been updated to include the options of connecting to Orbit in three additional ways:
- Using one of our Community Integrations
- Connecting to thousands of other applications via Zapier
- Rolling your own deep integrations using the Orbit API
To find these options click
Integrationsand you'll find them along with our other integrations by clicking the
Our Community Integrations are build by both the Orbit Developer Relations team and our community. They do require a little technical knowledge but we've built them so that they can be run via your GitHub account with minimal effort and setup.
The Zapier integration is now out of Beta and, to help you get started, we've created a series of Zap Templates that pull together common applications and use cases we've seen other Orbit users building.