Member segments are a new feature that will help you do proactive community building. You can access them right from your workspace home page.
The higher the Love, the higher the Awareness you want to have about the member. If their engagement is changing, or if they haven’t been around for a while, that’s something that you want to know for your high-Love members. This focused awareness helps you prioritize and be more proactive than reactive in your community-building efforts.
Who exactly goes in this segment? Members in Orbit 1 or 2 who have been active less than 5 days in the last 90.
New and promising
For the members who are new but with a strong presence, Orbit now lets you find them under this new segment.
Who exactly goes in there? The most active members who entered the community in the last 30 days.